|

Smart
Card Draft Specification
Guidance
for the Installation and Use of Chip Cards on Air Transport
Aircraft
Prepared by
Smart Card Working Group
Technical Committee
World Airline Entertainment Association
Any
additions, corrections or other constructive comments are
welcome. Please submit them to: Peter Lemme peter@askcorp.com,
fax +1 425 739 9488, voice +1 425 739 9951
Version
0.999
19
January 1999
1.
Introduction *
2.
Related Documents *
2.1 ISO 7810 Identification cards - Physical characteristics
*
2.2 ISO 7811 Identification cards - recording techniques *
2.2.1 Part 1 Embossing *
2.2.2 Part 2 Magnetic stripe *
2.2.3 Part 3 Location of embossed characters on ID -1 cards.
*
2.2.4 Part 4 Location of magnetic read only tracks - tracks
1 and 2 *
2.2.5 Part 5 Location of read - write magnetic track - track
3 *
2.3 ISO 7812 Identification cards numbering system and registration
procedure for issuer identifiers *
2.4 ISO 7813 Identification cards - Financial transaction
cards *
2.5 ISO 7816 Design and use of identification cards having
integrated circuits with contacts *
2.5.1 Part 1 Physical characteristics *
2.5.2 Part 2 - Contact Locations and Minimum Size *
2.5.3 Part 3 - Electronic signals and transmission protocols.
*
2.5.4 Part 4 - Inter-industry commands for interchange *
2.5.5 Part 8: Security (draft) *
2.5.6 Part 10: Synchronous memory cards (draft) *
2.6 EMV 3.1.1 *
2.7 IATA Resolution 791 *
2.8 Issuing Bank Implementation Specifications *
2.9 ETSI GSM 11.11 - SIM Card Specification *
2.10 ETSI GSM 11.14 - SIM Application Toolkit *
3.
Airborne Applications *
3.1 Chip Card Applications *
3.2 Cabin Services Applications *
4
Concept of Operation *
4.1 During the security check process *
4.2 During check-in *
4.3 As a boarding card *
4.4 During flight *
4.4.1 For passenger identification *
4.4.2 Loyalty points *
4.5 Payment variations *
4.5.1 As a credit card *
4.5.2 As a debit card *
4.5.3 As a purse card *
4.6 Payment Uses *
4.6.1 In - Flight Entertainment *
4.6.2 Telephony *
4.6.2.1 Outgoing calls *
4.6.2.2 Registration and Incoming Calls *
4.6.3 Direct and Electronic Commerce *
4.7 Automated Teller Machine *
5.
Chip Cards *
5.1 Chip Card Types *
6.
Chip Card Accepting Device *
6.1 Chip Card Connectors and the Proposed Card Accepting Device
*
6.2 Contact Connectors and Contactless Connectors *
6.2.1 Contact connectors *
6.2.2 Contactless connectors *
6.2.3 "Pass-Through" and "Microprocessor Controlled"
Connectors *
6.3 Functional Profile of the Card Accepting Device *
6.3.1 SUPPORTS BOTH TYPES OF CHIP CARDS *
6.3.2 SUPPORTS BOTH T=0 AND T=1 PROTOCOLS *
6.3.3 RESPONSIBLE FOR ELECTRICAL INTERFACE *
6.3.4 Additional functionality *
6.4 Possible Locations for the Card Accepting Device *
6.4.1 IN THE PERSONAL MONITOR *
6.4.2 In the Personal Handset or Handset Cradle *
6.4.3 In the Arm Rest *
6.4.4 In the Seat Back *
7.
Airborne Architecture *
7.1 Generic Airborne System Architecture *
7.2 Components Functionality *
7.2.1 Background System *
7.2.2 Networks *
7.2.3 BSS *
7.2.4 CTU *
7.2.5 SAM *
7.2.6 SEB *
7.2.7 Chip Card Accepting Device *
8.
Interfaces and Protocols *
8.1 Card-Accepting Device Communications *
8.2 Card- Accepting Device *
8.3 Card-SAM *
8.3.1 Networking Physical Link *
8.3.2 NETWORK ADDRESSING TO SMART CARD ACCEPTING DEVICES *
8.4 SAM-SEB *
8.5 SAM-Seat Display (Handset/Video screen) *
8.6 SAM-BSS *
8.7 SEB-File Server *
8.8 File Server-BSS *
9
Security *
9.1 SECURITY ARCHITECTURE *
9.1.1 Secure Communication Required *
9.1.2 Data Secure, yet Transparent to Card Accepting Device
*
9.2 Card Appication Authentication by the Server *
9.2.1 Performing Authentication *
9.3 SECURITY OF SOFTWARE DOWNLOAD *
10.
Maintenance *
11.
Software Data Loading *
11.1 PROPOSED SOFTWARE DOWNLOAD DESIGN *
12.
Acronyms *
13.
Smart Card Working Group Participants *
1.
Introduction
This
document provides tutorial and guidance material related to
the installation and utilization of Chip Cards onboard Air
Transport Aircraft. This technology may support the following
applications:
- Customer
Tracking
- In-Flight
Entertainment
- On-Board
Services
- Frequent
Flier/Loyalty Programs
- Shopping
- Electronic
Commerce
- Telephony
The
Concept of Operation describes the use of a Chip Card for
payment for any of the above applications, for each of the
candidate architectures
Chip
Cards may incorporate microprocessor technology that may host
multiple applications. Chip Card Accepting Devices are used
to interface the Chip Card with onboard networks and applications.
Candidate
architectures include the following:
- Fixed
- Mobile
- Telephone
- IFE
- Operational/Administrative
Station
- Stand
Alone Seat Back
Each
element of a particular architecture interfaces with other
devices to enable some form of data communications. Each interface
may utilize a unique protocol.
Security
is necessary to authenticate the terminal, the card's applications,
exchanged data, and user identification.
Maintenance
of the Chip Card Accepting Device is necessary to provide
a reliable service. Software loading the Chip Card Accepting
Device may be necessary to upgrade the system.
Attached
to this document is a discussion paper describing a chip card
architecture for integrated retail systems. This paper closely
parallels the approach described herein for aeronautical installations
and is included in it's entirety.
2.
Related Documents
2.1
ISO 7810 Identification cards
- Physical characteristics
This
standard specifies the physical characteristics of identification
cards including card material, construction, characteristics
and nominal dimensions for three sizes of cards (ID -1, ID
-2 and ID -3). It is the ID -1 card that forms the basis of
ISO 7816 -1.
2.2
ISO 7811 Identification cards
- recording techniques
This
standard is in five parts and covers the specification of
the magnetic stripe and the card embossing.
2.2.1
Part 1 Embossing
This
part specifies the requirements for embossed characters on
identification cards for the transfer of data by imprinters
or by visual or machine reading.
2.2.2
Part 2 Magnetic stripe
This
part specifies characteristics for a magnetic stripe, the
encoding technique and the coded character sets which are
intended for machine reading.
2.2.3
Part 3 Location of embossed
characters on ID -1 cards.
This
standard specifies the location of embossed characters on
an ID -1 card for which two areas are assigned. Area 1 is
for the number identifying both the card issuer and the cardholder.
Area 2 is provided for the cardholder identification data
such as name and address.
2.2.4
Part 4 Location of magnetic
read only tracks - tracks 1 and 2
This
standard specifies the location of the magnetic material,
them location of the encoded data tracks and the beginning
and end of the encoding.
2.2.5
Part 5 Location of read - write
magnetic track - track 3
This
standard has the same scope as part 4 except that it defines
the read - write track 3.
2.3
ISO 7812 Identification cards
numbering system and registration procedure for issuer identifiers
This
standard relates to the card identification number or PAN
(Primary Account Number) which consists of three parts, the
issuer identifier number (IIN), the individual account identifier
and the check digit.
2.4
ISO 7813 Identification cards
- Financial transaction cards
This
standard defines the requirements for cards to be used in
financial transactions. It specifies the physical characteristics,
layout, recording techniques, numbering system and registration
procedures. It is defined by reference to ISO 7810, ISO 7811
and ISO 7812. In particular the standard defines more precisely
the physical dimensions of the card as follows:
- Width
85.47mm - 85.72mm
- Height
53.92mm - 54.03mm
- Thickness
0.76mm + 0.08mm
The
thickness of the card is particularly important for Chip Card
Accepting Devices because of the mechanical construction of
the card connector mechanism.
2.5
ISO 7816 Design and use of
identification cards having integrated circuits with contacts
This
standard in its many parts is probably the most important
specification for the lower layers of the chip card. The first
three parts in particular are well established and allow total
physical and electrical interoperability as well as defining
the communication protocol between the chip card and the CAD
(Card Accepting Device).
2.5.1
Part 1 Physical characteristics
The
physical dimensions of the chip card are defined as that specified
in ISO 7813. It should be noted that the thickness dimension
does not include any allowance for embossing. More particularly
the slot for a card may include an extra indentation for the
embossed area of the card. In effect it acts as a polarization
key and may be used to aid the correct insertion orientation
of the card. This is an additional characteristic to the magnetic
field sensor which operates off the magnetic stripe and is
used to open a mechanical gate on devices such as ATMs.
The
Part 1 standard also defines additional characteristics that
should be met in the manufacturer of an chip card. These characteristics
fall into the following categories:
- Ultra
violet light
- X-rays
- Surface
profile of contacts
- Mechanical
strength (of cards and contacts)
- Electrical
resistance (of contacts)
- Electromagnetic
interference (between magnetic stripe and integrated circuit)
- Electromagnetic
field
- Static
electricity
- Heat
dissipation
The
three most widely used tests applied by fabricators are specified
in the annex to the standard:
- A1
Bending properties
- A2
Torsion properties
- A3
Static electricity
2.5.2
Part 2 - Contact Locations
and Minimum Size
Early
applications of Chip Cards emanated in France where the Transac
magnetic stripes were more central on the card than that eventually
defined by ISO 7811. Unfortunately the French chip position
overlaps the ISO magnetic stripe definition. As a result it
was eventually agreed that after a transitional period (to
the end of 1990) the position for the chip card connector
would be much closer to the longitudinal axis of the card.
It is now widely agreed that the chip card connector should
be on the front of the card. For this purpose the back is
defined to be the side with the magnetic stripe. The embossing
is defined to be on the front of the card and therefore on
the same side as the chip card connector.
2.5.3
Part 3 - Electronic signals
and transmission protocols.
The
electronic properties and transmission characteristics of
the chip card are fundamental to interoperability. The principal
subjects to be considered are as follows:
- Electrical
characteristics
- Character
transmission
- Answer
to reset (ATR)
- T=0
transmission protocol
- T=1
transmission protocol
- Protocol
type selection (PTS)
2.5.4
Part 4 - Inter-industry commands
for interchange
2.5.5
Part 8: Security (draft)
2.5.6
Part 10: Synchronous memory
cards (draft)
2.6
EMV 3.1.1
The
EMV Specification represents the completion of the planned
functionality for a global payments framework for the use
of chip cards in financial transactions. The EMV specification
is based upon a common set of technical specifications derived
from standards set by the International Organization for Standardization
(ISO) for integrated circuit cards and related devices for
the payment and banking industries.
Major
bank card issuers Visa, MasterCard and Europay combined
and formed EMV, working jointly to develop industry-wide chip
card specifications to ensure that all chips would harmoniously
work with other EMV complying chip-reading terminals regardless
of location, financial institution, or manufacture.
The
most recent version of the EMV specification was published
in May, 1998, with the Version number of 3.1.1.
2.7
IATA Resolution 791
The
International Air Transport Association (IATA) has issued
Resolution 791, "Specifications for Airline Industry
Integrated Circuit Card (ICC)". This Resolution provides
for the common use of a Chip Card in the Airline Industry
to support Interline Electronic Ticketing. This Resolution
also provides for proprietary use of the Chip Card for individual
airline specific applications. For Interline Electronic Ticket,
IATA defines three possible scenarios for Chip Card issuance:
- By
a non-airline third party, e.g., a financial institution,
credit card company, etc.
- By
a co-branding non-airline third party and an Airline
- By
an Airline
Resolution
791 conforms to the EMV Chip Card Specification for Payment
Systems, ISO/IEC 7810 and 7816, Parts 1 through 6. Manufacturers
who wish to supply Chip Cards, Card Accepting Devices and
supporting applications to the airline industry must conform
to this Resolution to ensure inter-operability. Airline applications
must access the airline common data in Chip Cards using the
command sets defined in this Resolution.
2.8
Issuing Bank Implementation
Specifications
Common
Electronic Purse Standards (CEPS) have not been published;
these are expected by mid 1999. However, it is expected that
the chip-card-to-accepting-device interface will be based
on the European Committee for Banking Standards (ECBS) European
Electronic Purse (EEP) specification (which can be downloaded
from www.ecbs.org).
Mondex
standards are subject to a license agreement.
Standards
for the use of credit and debit applications, are built up
uniquely from EMV standards.
There
may be some commonality between some electronic purse standards
allowing a single accepting device to work with multiple purses.
However, some purses, and most likely all credit and debit
applications will require compliance to the specific issuing
bank requirements. Included in these requirements may be the
utilization of a unique Secure Access Module (SAM) for each
specific application.
2.9
ETSI GSM 11.11 - SIM Card Specification
European
Telecommunication Standard GSM 11.11 defines the interface
between the Subscriber Identity Module (SIM) and the Mobile
Equipment (ME) for use during the network operation phase
of GSM Phase 2, as well as those aspects of the internal organization
of the SIM which are related to the network operation phase.
This is to ensure interoperability between a SIM and an ME
independently of the respective manufacturers and operators.
This standard defines:
- The
requirements for the physical characteristics of the SIM,
the electrical signals and the transmission protocols
- the
model which shall be used as a basis for the design of the
logical structure of the SIM
- the
security features
- the
interface functions
- the
commands
- the
contents of the files required for the GSM application
- the
application protocol
2.10
ETSI GSM 11.14 - SIM Application
Toolkit
This
Global System for Mobile communications Technical Specification
defines the interface between the SIM and ME, and mandatory
ME procedures, specifically for "SIM Application Toolkit".
This technical specification defines the commands, the application
protocol and the mandatory requirements on the SIM and ME
for each procedure.
The
following mechanisms have been defined:
- Profile
download. A mechanism for the ME to tell the SIM what it
is capable of.
- Proactive
SIM. A mechanism whereby the SIM can initiate actions to
be taken by the ME including:
- Display
of text from the SIM to the ME
- send
a short message
- set
up a voice call to a number held by the SIM
- set
up a data call to a number and bearer capabilities held
by the SIM
- play
a tone in the ear-piece
- initiate
a dialogue with the user
- Data
download to the SIM
- Menu
selection.
- Call
control by the SIM
- Short
message control by the SIM
- Security
3
Airborne Applications
3.1
Chip Card Applications
The
table below summarizes the card applications for each card
type:
| Card
Type |
Application |
Example |
| Memory
Card |
Stored
Value
Stored Value
Identification
Personal Preferences |
Prepaid
Telephone Card
Prepaid Disposable Purse Card
Government Card
Frequent flyer card |
|
|
|
| Microprocessor
Card |
Payment |
Credit
Card |
|
|
Debit
Card |
|
|
Electronic
Purse |
|
System
Access |
SIM |
|
Loyalty
Points accumulation and redemption |
Frequent
flyer card |
Due
to their lack of processing capabilities, the use of memory
cards is limited to applications that do not require a high
degree of security and privacy. Microprocessor cards support
applications where authentication and encryption are required.
Hardware platform differences between the memory and microprocessor
cards have an even deeper impact on airborne system implementation
when one considers the communication between the Chip Card
and the Chip Card Accepting Device.
It
is important to keep in mind that microprocessor cards could
support multiple applications on the same platform.
Subscriber
Identity Module (SIM) application, used with GSM (Global System
for Mobile Communications) compliant networks differ in it's
use from payment applications in one important aspect: it
must be accessible to the system throughout the duration of
the telephone call.
Debit
or credit payment applications are similar in use to the magnetic
strip debit or credit cards, but the card must be present
at the end of the transaction, and possibly at the beginning
if the payment method needs to be authorized.
3.2
Cabin Services Applications
Cabin
systems (telephony and IFE, stand-alone or integrated) provide
passengers with a set of services that will expand by the
use of Chip Cards. Following is an overview of these services:
| Telephony |
Allows
passengers to place or receive voice, fax or data calls
using terrestrial (NATS, TFTS) or satellite bearer systems
(GEO, LEO) and pay for them using a wide range of potential
payment methods. |
| Entertainment |
Allows
passengers to access video channels (movies, live TV)
or games provided by the installed IFE (including gambling). |
| Shopping |
Allows
passengers to pay for items not included in the airline
service, or to purchase duty-free merchandise. It may
include some ATM services. It may also include reservations
for hotels, cars, etc
|
| Customer
Tracking |
Allows
the airlines to collect and use data on passengers with
the dual purpose of:
- Providing passengers with personalized
service
- Identifying passengers with
special skills, such as emergency medicine
|
One
of the possibilities being tried is using a Chip Card as the
passenger's companion through check-in, boarding and all kinds
of on-board processing. The possible in-lounge and on-board
uses of the Chip Card will allow the passenger to benefit
from a range of new and exciting services that until now could
only be imagined.
It
is probable that the first group of passengers to be issued
with such a card would be Frequent Flyer club members. Each
of these passengers already holds a personal magnetic stripe
card; it should be relatively easy to replace it with a new
personal Chip Card. Since the card has non-volatile memory,
it can hold the passenger's personal information along with
various details of the present and previous flights.
The
handset could be used for phone services requiring a Chip
Card such as a GSM phone. By inserting the GSM Chip Card into
this handset, the handset will imitate the passenger's own
GSM phone. This may include access to the personal telephone
directories stored on their SIM card. Airlines generally prohibit
the use of cellular phones while on-board, so the passenger
may have no other means to retrieve the stored telephone numbers.
Some
of these services are currently supported via magnetic strip
credit cards (CC) or cash. The matrix below indicates how
the use of Chip Cards will apply to cabin services:
| Service |
CC |
ICC
Application |
| Telephony |
Payment |
Payment
Stored Value
Loyalty card
SIM |
| Entertainment |
Payment |
Payment
Loyalty card
Stored Value |
| Shopping |
Payment |
Payment
Stored Value
Loyalty card |
| Customer
Tracking |
Not available |
Stored
Value
Payment
Loyalty card |
4.
Concept of Operation
The
card can be used during the various phases of the passenger's
flight. The Chip Card can make operation more efficient and
personalized. It also simplifies selection of many value-added
services and is anticipated to incrementally increase resultant
revenues.
4.1
During the security check process
The
Chip Card can be used to identify the passenger and provide
information such as security clearances. The card's memory
can even hold biometrics of the card-holder.
4.2
During check-in
The
Chip Card can be coupled to a Card Accepting Device, and check-in
can be conducted-at least partially-by a computer interface
with the passenger. The Chip Card identifies the passenger
and preferences such as food, drink, newspaper, magazine,
etc... A dialog between the card and a check-in server would
be conducted in order to meet the customer's needs and preferences
as closely as possible.
4.3
As a boarding card
For
identifying the passenger and informing a central computer
that the passenger has boarded the airplane. In addition,
it can manage and update the passenger's account of frequent
flyer credits.
4.4
During flight
During
the flight, the card may be used for payment, for passenger
identification, or for loyalty point credits.
4.4.1
For passenger identification
The
passenger may insert his card once seated to customize the
IFE system to their preferences (ex, "Welcome John Smith.
Here's your most-frequently visited entertainment sites
")
and to alert the cabin crew (e.g., "Gold flight club
member Jane Brown is seated at 1D. She prefers sparkling water
after pre-flight boarding
").
4.4.2
Loyalty points
It
could also be used to credit loyalty points when using desired
services, such as "insert your frequent flyer card now
to receive instant points for ordering flowers". Loyalty
points may also be used as a payment currency, if desired.
4.5
Payment variations
Credit
card authorization cannot currently be done on board with
magnetic stripe cards. Authorization requires additional air-ground
communications which can be costly and slow the time to complete
the transaction. Without authorization, the transaction limit
granted by the bank is usually much lower. Electronic purses
transactions can be authorized locally.
4.5.1
As a credit card
When
payment is requested, the passenger inserts their chip card
into the reader. The reader may simply access the same information
that is normally stored on a card magnetic strip and proceed,
or it may also request a PIN code be entered in place of signature
verification. In that case, the passenger enters their PIN
code into a keypad for cardholder verification by the chip
card itself. The SAM (Security Access Module) provides off-line
chip card application authentication. The system may elect
to do off-line credit authorization by referencing additional
information on the card, such as credit limit on the card,
payment history, etc. The card is removed after the transaction
is completed.
4.5.2
As a debit card
This
is essentially the same as the credit card, except that the
PIN code is expected to be required rather than optional.
While cardholder verification is provided, off-line account
authorization is not likely since the current account balance
may not be maintained on the card.
4.5.3
As a purse card
In
this case, the card actually holds the money, so this offers
the full advantages of off-line use. To the passenger, they
would insert it and enter their PIN for cardholder verification.
The system may respond with the before and after card balances.
The
airline may wish to offer the ability to pay for services
with cash or with loyalty points, in which case the card "currency"
would be loyalty points.
The
balance loaded into the Chip Card can be done by several means:
- By
the passenger using the bank ATM or at home via the internet
(with a special equipment).
- By
an IFE system after winning a gamble/game or exchanging
real money for airline points.
- By
various applications using a Chip Card. It can be the airline
card or a different one.
- By
the airline as miles the passenger is entitled to for each
flight
- By
the airlines partnership companies (e.g. car rental
agencies, hotels, retailers)
The
merchant (in this case the airline) will accept the electronic
currency and supply the goods. The Chip Card will be ideal
for those low cost products such as paying for headsets, movies
or alcohol.
The
passenger may be able to use their Chip Card not only on board
but also on the ground wherever a partnership with the airline
is defined. The link between all these service providers should
be much more direct.
4.6
Payment Uses
The
card may be used to pay for the following in-flight services:
4.6.1
In - Flight Entertainment
Among
the entertainment services for which the airline may wish
to charge include movie channels, on-demand films, video games,
and gambling. It is also possible that gambling winnings are
transferred back to the user using an electronic purse.
The
card may also be used to store IFE preferences, game high
scores, etc. Refer to 5.4.1.
4.6.2
Telephony
Telephony
is currently available on most airplanes. This system has
evolved over the years and today the installations can be
grouped into three types:
A
few telephones installed throughout the airplane. The passenger
who wishes to place a phone call must go to one of the available
handsets, typically mounted on a wall. In some cases, these
handsets may be cordless.
One telephone for every seat row, letting the passenger place
the phone call from their seat. The phone is shared between
the passengers in the seat row.
A telephone for every seat. Each passenger has a phone dedicated
to them.
4.6.2.1
Outgoing calls
When
using a Chip Card to pay for telephone calls, the Debit and
Electronic Purse methods present new problems because the
transaction must (for purse) and may be (for debit) conducted
solely on the aircraft. Hence the on-board telephony system
needs to be aware of the rate to charge for calls, including
all the promotions, fees, exact billing methods. Changes in
these rates must be communicated quickly. But this also gives
the opportunity to display to the user the current cost of
the call (or possibly the remaining purse card balance).
For
purse billing, the card must remain in the reader for the
duration of the call since the card must be debited the correct
amount for each period/event. If the card is removed, the
call would be terminated at the end of the last period paid
for. If the card has been depleted, the user may be offered
the option of inserting another card before his time expires.
For
on-board debit use, the total cost of the call may be recorded
against the debit card at the end of the call, but a preliminary
balance check may also be required. Hence, it is expected
that debit card authentication and transactions will be conducted
by the telephone service provider on the ground similar to
what they currently perform for credit cards.
4.6.2.2
Registration and Incoming Calls
It
is possible for a passenger to register for incoming calls.
A Chip Card can provide for automated passenger registration
for ground to air calling by the passenger inserting their
card. However, the ground calling party must know which air-ground
telephone system to call and may also need the registration
number of the desired party.
The
use of a SIM card (Subscriber Identity Module) provides a
seamless means for a passenger to personalize an airborne
telephone for both making and receiving phone calls. The passenger
inserts the SIM card, provides a PIN, and this then automatically
triggers registration following normal GSM procedures. Having
completed registration, the passenger may then place calls,
with the billing provided by their preferred GSM provider.
In addition, a ground party can call the passenger using the
passengers international GSM phone number. Thus the calling
party follows the same procedures to reach the passenger while
airborne that is used to reach the passenger when using their
land mobile GSM cellular telephone.
To
maintain registration, the SIM card may need to remain in
the card accepting device. This creates some issues, such
as needing at least one card accepting device per passenger,
and increases the likelihood that the SIM card will be forgotten
when the passenger leaves the aircraft. GSM operation requires
access to the SIM periodically to maintain registration. Re-registering
hundreds of SIM roamers can consume a large percentage of
available bandwidth.
4.6.3
Direct and Electronic Commerce
A
chip card may be used to pay for duty free items directly
to a crew member. The crew could have a portable card reader,
similar to the credit card devices some currently use, that
would accept and store the Chip Card transactions. Some method
of transferring those transactions to the processing system
would need to be in place, either to the IFE system for grouping
with other on-line transactions, or to a "cash box"
Chip Card (electronic wallet) that stores them and is transferred
in the way cash is handled today.
Payment
can be also made through the IFE system for any number of
products or services, including hotel, air, car reservations,
flower or book orders or any method of on-line shopping, or
simple transactions for liquor, headsets, etc.
4.7
Automated Teller Machine
The
Chip Card may also be accepted by on-board ATMs, for converting
or receiving cash.
5.
Chip Cards
5.1
Chip Card Types
For
the purpose of this discussion Chip Cards will be classified
by card contact type and micro processor capabilities.
The
table below classifies Chip Cards by their contact type:
| Card
Type |
Definition |
Standard |
| Contact
Card |
Power
supply and data transfer between the card and the Card
Accepting Device requires establishing an ohmic coupling
between the cards set of contacts and that of the
Card Accepting Device |
ISO 7816-2 |
| Contactless
Card |
Power
supply and data transfer between the card and the Card
Accepting Device occurs via radio frequency transmission
(typically inductive coupling in the HF band) |
|
| Close coupling
[1] |
Transmission
range less than 1 cm |
ISO 10536 |
| Remote
coupling |
Transmission
range between a few centimeters and 1 m |
ISO 14443 |
| Note [1] |
The
close coupling category combines two types of card:
- immediate proximity - range
is less than 1mm and coupling elements of card and
Card Accepting Device must be aligned within 2 degrees
of each other
- close proximity - range is between
1 mm and 2 mm. Orientation is less restrictive than
2 degrees.
|
Contactless
cards use carrier frequencies between 3 and 5 MHz , for close
coupling, and as high as 13.56 MHz for remote coupling. ATA/IATA
Resolution 791 recommends for online applications, such as
IET, the use of 7816 cards. The 10536 cards may be used, subject
to airline member's agreement.
Hybrid
cards, also known as "combi" or "dual interface
cards", exist and their use is not prohibited. These
cards may communicate with a contact Card Accepting Device
as well as with a contactless Card Accepting Device.
Contactless
cards present the obvious advantage of an expedient access
to the Card Accepting Device, when compared to the contact
cards. However, because of their use of RF coupling, it is
not expected that they will be used on board aircraft.
The
table below classifies Chip Cards by their micro processor
capabilities:
| Card
Type |
Definition |
Standard |
| Memory
Card |
Card is
equipped with memory only. |
7816 Part
3
7816 Part 10 (draft) |
| Microprocessor
Card |
Card is
equipped with memory and a micro-controller. |
ISO 7816
Parts 1 - 6 |
6.
Chip Card Accepting Device
6.1
Chip Card Connectors and the
Proposed Card Accepting Device
A
Chip Card is totally different from a regular magnetic stripe
card. Many Chip Cards contain a microprocessor that is capable
of carrying out instructions sent by an external computer.
This requires ongoing communication between that computer
and the card.
The
architecture of communication between a computer and a Chip
Card involves two issues: (1) the physical connection over
which the data is sent between the card and the computer,
and (2) the logical processing involved in managing the transport
layer of communication. The following two subsections deal
in brief with these issues and explain why the Smart Card
Accepting Device is being proposed.
6.2
Contact Connectors and Contactless
Connectors
Communication
with a Chip Card takes place via a special connector. There
are two basic types of Chip Card connectors, each requiring
it's own type of Chip Card:
6.2.1
Contact connectors
This
is a mechanical device holding 8 to 16 contacts enabling it
to "touch" the external surface of the Chip Card's
chip. Contacts should be high-grade with a combination of
landing and sliding action for optimum contact quality with
minimum contact pad wear and risk of damage.
6.2.2
Contactless connectors
Unlike
the previous type, this connector has no contacts. It uses
an antenna to transmit and receive data to and from the card
via RF (Radio Frequency).
There
are possible risks associated with contactless connectors.
The RF transmissions used with contactless connectors on board
may influence the electromagnetic environment, especially
during take off and landing. Data transfer by RF transmission
may be less reliable and storage may be less secure.
It
is possible that airline systems will incorporate both contactless
and contact types of connectors. If so, a special kind of
Chip Card will have to be used as well. This card, called
a combination card or Combi Card, will have the ability to
be used with both types of connectors by having contact points
as well as an RF antenna. It should be noted that a combination
card interfaces with a contact card acceptance device in the
same manner as a contact card.
6.2.3
"Pass-Through" and
"Microprocessor Controlled" Connectors
From
the point of view of logical processing in handling the communication
between a computer and a Chip Card, there is only one kind
of Chip Card connector to date. This is a "pass-through"
connector that supplies only the physical contacts to the
Chip Card (per 7816 part 3), while all the logical implementation
is done by the application running on the master processor.
This situation greatly burdens the application, as it has
to deal with additional problems of real-time processing.
The application is also required to manage the ISO 7816 Chip
Card communication protocol, which is particularly cumbersome
for the T=1 variety. All this is in addition to the already
complex application-level functionality. An overriding consideration
is that this form of card reader may not be useful in the
aircraft environment, as the driving distance of the card
signals should not exceed a few cm.
The
desire to free the application from this burden motivated
the proposal to turn the "pass-through" connector-essentially
by addition of a microprocessor. This microprocessor controlled
connector, named the "Chip Card Accepting Device",
is responsible for the low-level Chip Card communication defined
by ISO 7816, and at the same time interfaces at a higher level
with the application API.
Figure
1 shows a Chip Card Accepting Device that incorporates a contact
connector.

Figure
1: Card Accepting Device Incorporating a Contact Connector
6.3
Functional Profile of the Card
Accepting Device
6.3.1
SUPPORTS BOTH TYPES OF CHIP
CARDS
The
proposed Card Accepting Device includes a microprocessor programmed
with software capable of supporting microprocessor cards-as
well as memory cards/synchronous cards.
6.3.2
SUPPORTS BOTH T=0 AND T=1 PROTOCOLS
The
Card Accepting Device will support both of the ISO 7816 low
level communication protocols: T=0 and T=1.
6.3.3
RESPONSIBLE FOR ELECTRICAL
INTERFACE
The
Card Accepting Device will deal with all the electrical issues
concerning the Chip Card, such as VCC and CLK supply or VCC
cut off upon card removal according to 7816 part 2 and part
3.
6.3.4
Additional functionality
Card
Accepting Devices incorporating a microprocessor (either within
the protocol conversion chip or externally) will be able to
perform additional services such as character repetition and
synchronous memory card handling.
Although
these functions could be provided by another microprocessor
(e.g. that in the handset), there are probably sufficient
advantages in separating the functionality to outweigh the
extra cost.
6.4
Possible Locations for the
Card Accepting Device
The
exact location of the Card Accepting Device will be determined
by the hardware vendor along with the airline. There are at
least three possible locations for placing the Card Accepting
Device in the immediate vicinity of the seated passenger,
outlined in the subsections that follow.
6.4.1
IN THE PERSONAL MONITOR
There
are a few reasons to prefer this choice:
- The
monitor is already wired to a source of power (VCC) to support
the display of Video and Audio that can be used to power
the Card Accepting Device.
- Size
- The
monitor is large enough to accommodate the Card Accepting
Device and is in a generally comfortable location.
- Psychology
of the passenger:
- Installing
the Card Accepting Device in the monitor makes sense to
a passenger, as there is a logical connection between using
the monitor to watch by inserting the Chip Card into it.
As the monitor is highly visible, the passenger is also
less likely to forget the card after landing.
6.4.2
In the Personal Handset or
Handset Cradle
This
location will allow passengers to use their Chip Card to obtain
communication services along with the IFE services. Upgrading
the wiring of the handset types currently in use, and integrating
the Card Accepting Device inside, would enable exciting new
uses of the handset.
6.4.3
In the Arm Rest
This
will require modifying the passenger's seat and integrating
the smart reader into it. Wiring would have to be done as
well.
6.4.4
In the Seat Back
A
variation of the Arm Rest installation.
7.Airborne
Architecture
A
generic architecture, equally applicable to stand-alone telephone
systems and In-Flight Entertainment systems, is used to articulate
the set of functions expected to be performed at various points
in the system. Where appropriate, alternatives are presented
and their merits discussed.
7.1
Generic Airborne System Architecture
For
the purposes of this discussion, the airborne cabin system
that supports the delivery of cabin telephony applications
is named the Cabin Communications System (ARINC 746).
This
section examines the factors specific to Chip Card support
by cabin applications and introduces candidate aircraft architecture.
Cabin
applications may use Chip Card data in one of two modes:
| On-line
mode |
Data items
such as stored value or subscriber identification must
be accessible to the cabin application while the service
is delivered.
Example: (1) using a phone card to
pay for telephone service - the cabin application will
progressively transfer the value of service provided from
the value stored on card to a transaction log kept by
CCS. The service provider will need the log data to have
the currency value equivalent of service provided credited
to their account (see section on background systems and
processes). This latter step will occur in an off-line
mode.
(2) using SIM to place/receive GSM
calls - throughout the call the GSM network will use the
SIM to encrypt and decrypt the conversation, and for periodic
authentication. |
| Off-line
mode |
Data items
such as account ID, transaction type and value must be
recorded by the cabin application when the service is
delivered, while the balancing of the debit and credit
incurred during the transaction will occur at a later
time, for all transactions outstanding.
Example: (3) using a credit/debit/loyalty
card to pay for duty-free merchandise - following the
ICC application authentication, CCS will assist with ICC
application selection and will record all transaction
data to a transactions log This transactions log will
be periodically sent, for debit and credit balancing.
to the acquiring operator system, via a data transfer
application. |
Chip
Card applications are accessed via a Card Accepting Device.
For some applications, an essential part of the Card Accepting
Device is the Secure Access Module. This module is responsible
for card application authentication, Chip Card application
selection and the encryption/decryption of data exchange between
the Card Accepting Device and the background systems or the
server where the transactions log is stored. The SAM may be
co-located with the Card Accepting Device contacts, or it
may be located in a remote server. This is usually the case
when one SAM serves multiple Card Accepting Devices.
The
candidate aircraft architectures fall into two broad categories:
| Fixed |
Chip Card
Accepting Devices are installed at some fixed points in
the aircraft. In increasing order of complexity, the candidates
in this category are:
- ATM - single Card Accepting
Device station used by passengers to obtain small
amounts of cash, in certain currencies or to load/unload
electronic purses.
- Operational/Administrative
Station - single Card Accepting Device station
used by cabin crew in direct support of passenger
services, such as duty-free shopping, and for airlines
administrative tasks.
- Stand alone (seat back)
- multiple Card Accepting Devices, installed one per
seat or seat grouping. As no telephony or IFE system
is installed, the benefit provided by this candidate
is minimal.
- Integrated - multiple
Card Accepting Devices, installed one per seat or
seat grouping in conjunction with stand alone telephony,
stand alone IFE or integrated IFE/telephony system.
|
| Mobile |
5.
Sales Cart - Chip Card Accepting Devices are installed
in sales carts. These mobile stations may access the bearer
systems (on-line mode) or the server that stores the transactions
log (off-line mode) in real time via IR links, assuming
that the cabin is equipped for IR, or they may access
the BSS or the transaction log via file transfer after
the cart returns to its station. Obviously, one must assume
that the cart is equipped not only with the Card Accepting
Device and its SAM, but also with a portable device (PC)
running associated server applications. |
Figure
3 depicts a generic cabin architecture on which candidate
architectures listed above could be identified. 
Figure
3 - Generic Cabin Architecture
7.2
Components Functionality
7.2.1
Background System
This
system is part of the card issuers infrastructure. It
accomplishes two tasks:
Clearing
- deals with all functions relating to incoming transactions
data and with the banks, traders, card holders, the airline,
etc. System monitoring for fraudulent activity is also part
of clearing task.
Administration
- deals with distribution of "black lists", key
administration and distribution of software updates to terminals
(see below).
7.2.2
Networks
Ground
Network - This network links terminals to the background system
in the on-line mode, if the cabin application requires it
(SIM). For airborne applications operating in an off-line
mode, the terminals will connect to the background system,
with contact frequency subject to that systems security
requirements. The network serves exclusively as reliable pipe,
and thus the underlying technology is not relevant. X.25 or
TCP/IP (Internet) networks could be used. Note that the airline,
or a telecommunications service provider serving the airline,
will have to provide a gateway node that will facilitate the
(wireless) access of the airborne equipment to the network.
CDS
- With respect to Chip Card support, this network will provide
message routing between the SAM and BSS, for on-line applications,
and between SAM and the transactions log, for off-line applications.
The transactions log may be stored in the CTU or in the stand-alone
or IFE file server.
7.2.3
BSS
Provides
the means for off-aircraft communications that the terminal
or file server will use to close all Chip Card transactions
with the background system. BSS is mandatory equipment for
all aircraft equipped with telephony systems.
7.2.4
CTU
Provides
routing capabilities for the messages exchanged between the
SAM and the background system. For Iridium calls, CTU will
also route the messages between the SIM and the Iridium BSS.
CTU
may also store the transactions log, or it may just route
messages to the file server.
7.2.5
SAM
The
airborne SAM provides:
- Chip
Card application authentication selection.
- Transaction
data collection and encryption. For off-line transactions,
this data will be routed to the transactions log.
- "Go/No
go" decisions on each transaction, similar to the CC
status. When stored value cards are used to purchase services
that are billed based on time, the SAM will periodically
decrease the value stored on card and provide a "No
go" signal when current stored value becomes insufficient.
- Authentication
of "black lists", encryption keys, and other software
updates to terminals
- BITE
information on itself
7.2.6
SEB
The
SEB integrates the CAD with the telephony and/or IFE system
(see candidate architecture). If Card Accepting Devices are
the only seat equipment (candidate architecture, a SEB may
still need to be provided. The following features are expected:
CDS
User Interface: SAM may provide the user with a list of ICC
applications, from which the user needs to select one, and
it may prompt the user for a PIN, if the application requires
it.
CDS
access point for message routing between SAM and BSS or transaction
log, or between SIM and Iridium BSS.
NOTE:
SAM messages will be encrypted. The SEB may encapsulate these
messages in a proprietary protocol for routing purposes only.
7.2.7
Chip Card Accepting Device
Chip
Card interface to SAM for power, clock and data signals.
8.
Interfaces and Protocols
8.1
Card-Accepting Device Communications
Memory
cards use synchronous transmission (7816-3, -10). The
application in the Card Accepting Device (terminal) must access
the cards memory directly, thus there is no layered
protocol or logical addressing. There are no standards for
memory allocation, error detection and correction or security
procedures. Therefore, applications that need to communicate
with a range of memory cards require several different implementations
of the synchronous transmission protocol.
Data
is exchanged serially, bit by bit, synchronous with clock
pulses provided by the Card Accepting Device over a second
set of contacts. Thus there is no start, stop or parity bits.
Clock rate is rather slow (10 to 100 kHz) which, combined
with the short distance between card and Card Accepting Device,
is conducive to low bit error rate. In earlier implementations
of memory cards (phone cards especially), there is also a
third connection used for exchange of control signals.
Microprocessor
cards use asynchronous transmission (7816-3). The table below
lists the characteristics of the ICC-Card Accepting Device
protocols recognized by the industry standards:
| Characteristic |
T =
0 |
T =
1 |
T =
2 |
| Data transmission |
Half-duplex
Char oriented |
Half-duplex
Block oriented |
Full-duplex
Block oriented |
| Standard |
ISO/IEC
7816-3 |
ISO/IEC
7816-3 (amd 1) |
ISO/IEC
10536-4 |
| Block chaining |
Not possible |
Possible |
Possible |
| |